Privacy Policy

1. Introduction

Aware Integrations, a registered DBA of Lugo Velez, LLC ("Company," "we," "us," or "our"), operates awareintegrations.com and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, business name, and industry when voluntarily submitted through our forms.
• Usage Data: IP address, browser type, pages visited, time on site, and referring URLs collected automatically through cookies and analytics tools.
• Communications: Records of your correspondence with us via email, phone, or text message.

3. How We Use Your Information

• To respond to inquiries and schedule appointments
• To deliver requested resources such as guides and playbooks
• To send marketing and promotional communications (with your consent)
• To send appointment reminders and service-related SMS messages (with your consent)
• To improve our website and services
• To comply with applicable laws and regulations

4. Text Message / SMS Communications

If you opt in to receive SMS communications, we will use your mobile number to send appointment confirmations, reminders, follow-up messages, and occasional marketing messages. You may opt out at any time by replying STOP. Standard message and data rates may apply. See our SMS Terms for full details.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers solely to operate our business.

6. Data Security

We take the security of your personal information seriously. We implement and maintain reasonable administrative, physical, and technical security measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to:

• Encryption of data in transit and at rest using industry-standard protocols (TLS 1.2+ and AES-256)
• Secure access controls and authentication procedures
• Regular security assessments and vulnerability scanning
• Employee training on data protection and confidentiality
• Limited access to personal information on a need-to-know basis

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. SMS Opt-In and Consent

When you provide your phone number and opt in to receive SMS communications from us, we use your phone number solely for the purposes you have consented to, including appointment reminders, service updates, important business communications, marketing, and promotional messages from Aware Integrations only.

We do not sell, rent, share, or disclose your phone number or SMS opt-in information to any third parties for marketing or any other purposes. Your phone number is used exclusively by us and will only be shared with service providers who assist us in delivering the SMS messages you requested, under strict confidentiality agreements.

You can revoke your SMS consent at any time by replying STOP to any message or by contacting us directly.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data.

10. Cookies

We use cookies and similar tracking technologies to analyze site traffic and improve your experience.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

13. Contact Us

Aware Integrations
(336) 245-1855
Email: hello@awareintegrations.com